Resources

Amid government restrictions and stay at home orders, COVID-19 has transformed traditional retail shopping experiences by forcing brands to integrate more multi-channel strategies into their plans. In this report, you’ll find the Q3 2020 Retail Consumer Loyalty leaders and laggards to see who adapted best to changing consumer behaviors. For the second quarter in a

Due to COVID-19, retailers are facing a cycle of closures, openings, and closures again, changes to consumer behavior, and a loss of share to digital retailers. Additionally, 25% of America’s malls are expected to disappear within the next three to five years, and as many as 25,000 stores could shutter in 2020 due to the

In this InMarket InSights Report, we’ve used first-party, SDK-verified location data of over 50 million Comscore-verified active users to analyze foot traffic patterns, visitation history–including frequency and dwell time–and real world trends to show the biggest winners and losers. If you’re interested in how these loyalty index scores shake out across other categories, download the

COVID-19 has reshaped American life: the widespread adoption of social distancing and stay-at-home orders has resulted in the shut down of non-essential businesses, and could accelerate the closures of 100,000 retail locations by 2025. In an effort to evaluate the health and long-term viability of retailers, InMarket created a Loyalty Index Score (LIS). The InMarket