Amid government restrictions and stay at home orders, COVID-19 has transformed traditional retail shopping experiences by forcing brands to integrate more multi-channel strategies into their plans.

In this report, you’ll find the Q3 2020 Retail Consumer Loyalty leaders and laggards to see who adapted best to changing consumer behaviors. For the second quarter in a row, Walmart had the highest consumer loyalty score.

Download the report to see what retailers performed above and below average, and stay one step ahead of the market this quarter!

Download the report below!