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Q1 2021 Retail Loyalty Report

With more than 150 million doses of the COVID-19 vaccine administered by the end of Q1 2021, there’s a renewed sense of hope to exit our homes. In our Q1 2021 Retail Loyalty Report, we’ve analyzed consumer loyalty to assess which chains have healthy repeat visits. Our report finds that many clothing retailers—workwear apparel, “going out again” […]

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Crumbling Cookies: The Demise of Third-Party Cookies and the Rise of Geo-Contextual, Real-Time Marketing

The “death of the cookie” has long been rumored in the marketing industry. Third-party cookies, used by advertisers to understand users’ digital behavior across websites and devices, have already been turned off by Firefox and Safari. Google has announced that it will ban third-party cookies beginning in 2022. What will this mean for the advertising

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H2 2020 Breakthrough Moments

2020 was filled with tragedy and triumph as COVID-19 upended life as we knew it. Consumer shopping habits were turned upside down and created unexpected challenges for marketers. Despite the circumstances, several brands not only adapted but excelled at connecting and appealing to consumers. As such, InMarket has identified exceptional marketing campaigns that stood out

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Q4 2020 Retail Loyalty Report

Historically, Q4’s holiday season brings retailers an incredible influx of sales as consumers shop for gifts and gatherings in droves. In 2020, because of COVID-19’s impact on consumer shopping behavior, Q4 shopping predictions were a wild card. In an effort to cater to consumers mindful of their health, retailers worked to minimize store crowds by

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Q4 2020 Drug Store Loyalty Report

Q4 2020 Drug Store Loyalty Report How Drug Stores’ Curbside & Drive-thru Offerings Minimized Contact & Optimized Consumer Loyalty For health-conscious shoppers, social distancing and limiting contact with others has been a central concern. As demand for accessing prescriptions safely continues to rise, many drug stores and pharmacies have either began offering or heavily emphasizing

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Q3 2020 Retail Loyalty Report

Amid government restrictions and stay at home orders, COVID-19 has transformed traditional retail shopping experiences by forcing brands to integrate more multi-channel strategies into their plans. In this report, you’ll find the Q3 2020 Retail Consumer Loyalty leaders and laggards to see who adapted best to changing consumer behaviors. For the second quarter in a

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