Q4 2020 Drug Store Loyalty Report | Resources

Q4 2020 Drug Store Loyalty Report

How Drug Stores' Curbside & Drive-thru Offerings Minimized Contact & Optimized Consumer Loyalty

For health-conscious shoppers, social distancing and limiting contact with others has been a central concern. As demand for accessing prescriptions safely continues to rise, many drug stores and pharmacies have either began offering or heavily emphasizing curbside pickup and drive-thru services. InMarket has analyzed consumer loyalty to assess which chains have been successful in garnering repeat visits.

InMarket's Q4 2020 Drug Store Loyalty Report covers:

Drug store and pharmacy chains' in-store consumer loyalty and out-of-store pickup loyalty (e.g. curbside, drive-thru)
Successful strategies that resulted in strong repeat consumer visits
Highlights on each brand's financial health and business growth

These InMarket InSights highlight how drug stores and pharmacies have adapted to swiftly meet evolving consumer demand, and each brand's real-time effectiveness in successfully capturing repeat business.